Frequently Asked Questions Customer Support Help
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What is the Order Process + What's Included?
In short High Quality and Great Value! Each Motorcycle Fairings Kit is “Custom Made” to order for your Bike. Manufactured to OEM standards using Injection Molding& then Hand Painted & (Clear coated) multiple times to ensure the Highest Quality Finish Prior to Shipping. (Remember You can also request any custom paintwork or Color Theme Free of charge and you get to approve your completed paint job prior to Shipping) Bottom line is you can expect a high quality finish that will “Bolt On” with ease once received.
How does the order process work?
1) Once you place an order on our site our Customer Support team will contact you directly to confirm the specifications and any custom requirements or questions you have. (You can also request an itemised invoice to review first if you prefer – Just ask).
2) Once project is Completed, we will then send you several 'Proof Pics" for you to approve your paint job is exactly what you want prior to Boxing & Shipping.
3) One your Kit is carefully boxed and shipped we will monitor and provide shipping updates when we receive details from our logistics partner. We are always available at any time to answer questions.
So, What’s included in Each Fairing Kit?
Production Process: Every Fairing and Bodywork Kit is "Made to order " Thus as they are Custom Made for each individual customer specifications typically production times for Each Fairing Project is 7-10 working days ( Curing time is required between each Coat of Paint - Thus ensuring the Highest possible Finish) To Ensure we maintain the highest Quality finish all NiceCycle Kits they take a little longer than cheaper off the shelf Kits. The typical process includes: ( Injection moulding each individual order , Preparing and painting each Fairing kit in the Paint Shop , Curing and applying multiple layers of Clear Coat & finally Careful packaging and shipping).
Shipping: (Note: In the last few years mostly due to Covid-19 shipping delivery times & estimates have been effected. EMS - DHL - FEDEX & UPS are currently operating at capacity and delivery times once Boxed and Shipped have an average of a 14 Working Day delivery window. Please contact us for further information "before" you place an order if you have any queries).
Older Models: (Bike Over 15 years old? ) Please note: We carry injection moulding for Most late model motorcycles. However, any Motorcycle over 15 years old may not be eligible for Injection Moulding and may require a compression Kit. Please contact us to confirm if your bike is older than 15 years.
Questions? Contact Us Today!
If you have a Sales Query - Order Status or simply want ask a question? We offer a number of ways to contact us. The Fastest is normally by Clicking the "Express Chat" on our home page or you can also email us at firstname.lastname@example.org or + 1 888 . 733 3189 – We are here to help.
NiceCycle.com has been in the motorcycle faring business since 2008 and we have sold over 10,000 Custom Fairing & Bodywork Kits. Our Goal is to ensure each customer experience and new Project is as rewarding as riding your Motorcycle. Being Happy with your new look is our number one Goal!
At Nice Cycle we offer Customer Fairing Kits for All popular models including:
All domestic PARTS & ACCESSORY purchases made on NiceCycle.com are delivered within 3-5 business days. International orders may take up to 10 business days.
All About Quality:
VISA - MASTERCARD - DISCOVER - AMERICAN EXPRESS Credit Cards, Paypal and Money Orders/Cashiers Checks are accepted as well. Please contact us for money order payment information.
Installing your NiceCycle fairings is simple, there is no need to call a professional or take them to a dealership for installation like many other websites recommend. If you are familiar with your bike you should have no issue, it is a basic bolt-on job! - Here is a sample video with a sample fitting
Single/Individual Piece Orders or Partial Kit Orders:
All single part, individual piece or partial kit orders are made at the time of purchase. Single parts or partial kits are designed to compliment NiceCycle Fairings and are not guaranteed to match up color wise, or design wise with OEM fairings, or fairings of any other type besides fairings purchased directly from NiceCycle. All single part, individual piece or partial kit orders are non-returnable or refundable, this includes unpainted fairing pieces as well. When ordering single parts or pieces of fairing kits; we strongly recommend referencing the original order number from your full fairing kit purchase with us.
Returns, Exchanges or Cancellations:
Here at NiceCycle we are dedicated to making sure your purchase is a satisfying one! If there are any issues with your purchase please contact us so we can do what it takes to make it right and get you back out on the road! Returns are accepted at NiceCycle.com. All returned items must arrived in their original condition, un-mounted and free of defects. Returns are subject to our specific time frame allotted for returns (see below). Return shipping is the at the expense of the customer. There is a 15% restocking fee on all returned items. Cancellations or orders that are in progress, and cancelled by the customer will be subject to a 15% restocking/handling fee. All orders are "custom" made at the time of purchase and cannot be fully canceled once production has commenced. Fairing orders that have been customized specifically for an individually customer cannot be cancelled or returned as these are one-of-a-kind items for that specific individual. Fairings purchased that are "airbrushed" cannot be returned as they are "one-off's" specifically made for that customer. NiceCycle does not offer OE color matching, nor do we guarantee any type of color match to OE specifications. We do not accept returns on custom bodywork due to non-color match.
Incorrect, damaged, or missing item[s] must be reported within 72 hours of the time the product[s] are received. You mount it, you bought it. Warranties are limited to or through ORIGINAL PURCHASER of products[s] ONLY. All warranties and liabilities of product[s] are null and void as a result of improper installation, improper use, modifications of product[s] and abuse of product[s].
Any parts returned must be un-mounted. All retail packaging must be in tact and the item cannot show any signs of use. Parts that are returned used or not with original packaging will be refused and returned to sender. Return shipping fees are the responsibility of the customer unless an incorrect part is shipped, in which case NiceCycle will cover the return shipping fees. Items that are damaged in transit are fully covered by our warranty and will be replaced at no charge to the customer.
Parts are no longer returnable after 30 days from the date of purchase.